Mijn ambitie is om de EU-instellingen te ondersteunen om effectiever, transparanter en verantwoordelijker te worden door de zichtbaarheid en de impact van het werk van de Europese Ombudsman strategisch te vergroten
European Network of Ombudsmen Conference 2017
The annual European Network of Ombudsmen 2017 conference took place on 19 and 20 June. Videos of the four sessions covering 'populism' in the EU; Brexit and citizens' rights; open governance; and current and future challenges for Ombudsmen ...
Ombudsman's Annual Report 2016
The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases
Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists
The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.
Ombudsman announces Award for Good Administration winners
The European Ombudsman, Emily O´Reilly, awarded projects in seven categories with the overall Award for Good Administration going to the Commission´s DG Sante for the project "EU collaboration to help patients with rare diseases". The ...
Ombudsman opens inquiry into transparency of Council legislative work
The European Ombudsman, Emily O'Reilly, has opened an inquiry into whether the Council of the EU allows sufficient public scrutiny of the evolving discussions on draft EU laws.
Ombudsman urges appropriate Brexit transparency
The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations
Ombudsman calls on President Juncker to clarify position on Barroso appointment
The European Ombudsman, Emily O'Reilly, has called on President Juncker to clarify the Commission’s position on former Commission President Barroso’s appointment as non-executive chairman and adviser at Goldman Sachs.
Wat wij doen
De Europese Ombudsman onderzoekt klachten over wanbeheer bij de instellingen en organen van de Europese Unie.
U kunt een klacht indienen bij de Europese Ombudsman indien u onderdaan bent van een lidstaat van de Unie of als u in een lidstaat woonachtig bent. Ook bedrijven, verenigingen of andere organen die hun statutaire zetel in de Unie hebben, kunnen een klacht indienen bij de Ombudsman.
Lees meer...Wie zijn wij
Emily O'Reilly trad aan als Europese Ombudsman op 1 oktober 2013.
Zij was voorheen de Nationale Ombudsman van Ierland evenals de Nationale Informatie Commissaris van Ierland (2003-2013). Zij is ook een gerenommeerde politiek redactrice, nieuws omroepster en schrijfster.
Lees meer...De instelling heeft hoog gekwalificeerd en meertalig personeel.
Dit betekent dat wij uw klacht kunnen behandelen in een taal naar wens binnen de 24 EU-talen. We zijn toegewijd om onze dienst volledig toegankelijk te maken voor mensen met een beperking.
Lees meer...How it works
Who can turn to the European Ombudsman?
Citizens, NGOs, associations, businesses, universities, journalists...
- With complaints concerning an EU institution, office or agency
- Who have already tried to solve the problem with the EU body concerned
- When the issue is not over two years old
- Where there is no other legal action underway
The Ombudsman can help with
- Unfair treatment by EU bodies
- Problems with EU tenders/contracts
- Late payments from EU funds
- Refused access to documents
- Delays in dealings with EU bodies
- Undisclosed or improper lobbying
What can the Ombudsman do?
- Follow-up your complaint with the EU body
- Help find a fair solution to your problem
- Issue recommendations to EU bodies
- Inspect EU documents
How to contact the Ombudsman?
- You can contact the Ombudsman in the 24 official EU languages
- Fill out the easy online complaint form
Wat is nieuw?
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25 juli 2017
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Besluiten -Decision in case 1130/2016/JAS concerning the joint statement made by the European Commission and the European Chemicals Agency on the conduct of animal tests for substances used in cosmetics
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21 juli 2017
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Zaak geopend -EASO’s involvement in applications for international protection submitted in the ‘hotspots’ in Greece
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20 juli 2017
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Besluiten -Decision of the European Ombudsman closing own-initiative inquiry OI/2/2016/RH concerning delays by the European Commission in processing files on the reproductive toxicity of chemical substances
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19 juli 2017
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Correspondentie -Letter from the European Ombudsman to the European Medicines Agency opening strategic inquiry OI/7/2017/KR into pre-submission activities organised by the Agency.
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Zaak geopend -Strategic inquiry into pre‐submission activities organised by the European Medicines Agency (OI/7/2017/KR).
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18 juli 2017
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Besluiten -Decision in case 1959/2014/MDC on the European Commission’s refusal to grant public access to the award evaluation forms concerning applications for co-funding of mechanisms for the processing of passenger name records
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17 juli 2017
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Toespraak -Keynote speech at the 54th Plenary Session of the British-Irish Parliamentary Assembly
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Persbericht -Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs
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Correspondentie -Request for a reply to the European Commission in the Ombudsman's joint inquiry into complaints 194/2017/EA, 334/2017/EA, and 543/2017/EA concerning the handling of Commissioners' post-mandate jobs
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14 juli 2017
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Zaak geopend -Accessibility for persons with disabilities of websites and online tools managed by the European Commission
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