Mano tikslas – padėti ES institucijoms tapti efektyvesnėms, skaidresnėms ir atskaitomesnėms strategiškai didinant matomumą ir stiprinant Europos ombudsmeno darbo poveikį.

Emily O'Reilly, 2014 m. birželio 30 d.


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 Viešos konsultacijos dėl Europos ombudsmenės strategijos „2019 m. link“60th Rome Treaty anniversaryJūsų Europoje - Europos ir nacionalinių viešųjų paslaugų internete portalas

European Network of Ombudsmen Conference 2017

The annual European Network of Ombudsmen conference, 19 June 2017,  will examine the fallout for citizen rights from Brexit and from increased ‘populism’ in Europe.

Ombudsman's Annual Report 2016

The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman announces Award for Good Administration winners

The European Ombudsman, Emily O´Reilly, awarded projects in seven categories with the overall Award for Good Administration going to the Commission´s DG Sante for the project "EU collaboration to help patients with rare diseases". The ...

Ombudsman opens inquiry into transparency of Council legislative work

The European Ombudsman, Emily O'Reilly, has opened an inquiry into whether the Council of the EU allows sufficient public scrutiny of the evolving discussions on draft EU laws.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman calls on President Juncker to clarify position on Barroso appointment

The European Ombudsman, Emily O'Reilly, has called on President Juncker to clarify the Commission’s position on former Commission President Barroso’s appointment as non-executive chairman and adviser at Goldman Sachs.

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Mūsų veikla

Europos ombudsmenas nagrinėja skundus dėl netinkamo administravimo Europos Sąjungos institucijose ir įstaigose.

Jei Jūs esate kurios nors Europos Sąjungos valstybės narės pilietis arba gyvenate valstybėje narėje, galite pateikti skundą Europos ombudsmenui. Įmonės, asociacijos ar kitos įstaigos, įregistravusios savo būstinę Europos Sąjungoje, taip pat gali teikti skundus ombudsmenui.

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Apie mus

Emily O'Reilly pradėjo eiti Europos ombudsmenės pareigas 2013 m. spalio 1 dieną.

Ji yra dirbusi Airijos nacionaline ombudsmene bei nacionaline informacijos komisare (2003-2013) ir yra pelniusi politikos redaktorės, transliuotojos ir autorės apdovanojimus.

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Institucijoje dirba aukštos kvalifikacijos, daugiakalbis personalas.

Tai reiškia, kad mes galime nagrinėti Jūsų skundą Jūsų kalba arba viena iš 24 ES kalbų, kuriomis mes dirbame. Esame pasiryžę užtikrinti, kad mūsų paslaugos būtų lengvai prieinamos žmonėms su negalia.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Kas naujo?

  • Ketvirtadienis, 2017, Birželio 22
    • Sprendimas -
      Decision in case 2310/2013/JAS on the European Commission’s handling of a request for public access to a document related to the interpretation of the “whistleblowing” rules in the EU Staff Regulations
    • Sprendimas -
      Decision in case 153/2017/NF on the European Environment Agency’s procedure for handling a staff harassment allegation
    • Sprendimas -
      Decision in case 577/2017/JUF on the European Commission’s failure to answer correspondence concerning its handling of a complaint about the Irish Competition and Consumer Protection Commission
    • Sprendimas -
      Decision in case 629/2017/PMC on the European Commission’s suggestion that the complainant report a concern to the European Anti-Fraud Office (OLAF) instead of investigating and reporting it to OLAF itself
    • Pradėta byla -
      The European Defence Agency`s refusal of access to documents relating to the Preparatory Action on Defence Research and the European Defence Research Programme
    • Kalbos -
      Hearing at PETI Committee on "Restoring Citizen's trust in the European Project"
    • Kalbos -
      Hearing at PETI Committee on “Restoring Citizens’ trust in the European Project”
  • Trečiadienis, 2017, Birželio 21
    • Sprendimas -
      Decision of the European Ombudsman setting out suggestions following her strategic inquiry OI/6/2016/AB on the Commission's Special Advisers
  • Antradienis, 2017, Birželio 20
    • Korespondencija -
      Report on the inspection of documents in the Ombudsman's inquiry into complaints 194/2017/EA & 334/2017/EA concerning the Commission's alleged insufficient action with respect to its former President's compliance with Treaty obligations
  • Pirmadienis, 2017, Birželio 19
    • Sprendimas -
      Decision of the European Ombudsman concerning the alleged failure by the European Economic and Social Committee to ensure that a member declared all relevant interests (inquiry into complaints 500/2015/PL, 561/2015/PL, 570/2015/PL, 577/2015/PL, 619/2015/PL, 635/2015/PL and 650/2015/PL) [1]