Mano tikslas – padėti ES institucijoms tapti efektyvesnėms, skaidresnėms ir atskaitomesnėms strategiškai didinant matomumą ir stiprinant Europos ombudsmeno darbo poveikį.

Emily O'Reilly, 2014 m. birželio 30 d.

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Annual Report 2017

The Ombudsman launches her Annual Report for 2017. The year saw a rise in the number of complaints, while concerns about transparency in the EU administration accounted for the biggest proportion of the Ombudsman's cases

Ombudsman sends Special Report to Parliament on lack of Council accountability

The Ombudsman calls on Parliament's support after the Council's failure to respond to her Recommendations aiming to improve the accountability of its legislative work

Ombudsman launches ‘fast-track’ complaint procedure for access to documents

Under the new system the Ombudsman aims to take a decision within two months of receiving  an access to document complaint

Ombudsman asks Commission to reassess Barroso appointment

The Ombudsman has asked that former Commission President Barroso’s employment with Goldman Sachs Bank be reassessed by its Ethics Committee

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Mūsų veikla

Europos ombudsmenas nagrinėja skundus dėl netinkamo administravimo Europos Sąjungos institucijose ir įstaigose.

Jei Jūs esate kurios nors Europos Sąjungos valstybės narės pilietis arba gyvenate valstybėje narėje, galite pateikti skundą Europos ombudsmenui. Įmonės, asociacijos ar kitos įstaigos, įregistravusios savo būstinę Europos Sąjungoje, taip pat gali teikti skundus ombudsmenui.

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Apie mus

Emily O'Reilly pradėjo eiti Europos ombudsmenės pareigas 2013 m. spalio 1 dieną.

Ji yra dirbusi Airijos nacionaline ombudsmene bei nacionaline informacijos komisare (2003-2013) ir yra pelniusi politikos redaktorės, transliuotojos ir autorės apdovanojimus.

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Institucijoje dirba aukštos kvalifikacijos, daugiakalbis personalas.

Tai reiškia, kad mes galime nagrinėti Jūsų skundą Jūsų kalba arba viena iš 24 ES kalbų, kuriomis mes dirbame. Esame pasiryžę užtikrinti, kad mūsų paslaugos būtų lengvai prieinamos žmonėms su negalia.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Kas naujo?

  • Penktadienis, 2018, Gegužės 18
    • Sprendimas -
      Decision in case 1834/2017/TE on the European Commission’s handling of an infringement proceeding against France
  • Ketvirtadienis, 2018, Gegužės 17
    • Pranešimas spaudai -
      Ombudsman sends Special Report to Parliament on lack of Council legislative accountability
    • Metinis pranešimas -
      Annual Report 2017
    • Sprendimas -
      Decision in strategic inquiry OI/2/2017/TE on the transparency of the Council legislative process
    • Specialioji ataskaita -
      Special Report of the European Ombudsman in strategic inquiry OI/2/2017/TE on the transparency of the Council legislative process
  • Pirmadienis, 2018, Gegužės 14
    • Pradėta byla -
      The European Commission’s appointment of a new Secretary-General
    • Korespondencija -
      Letter opening cases 488/2018/KR and 514/2018/KR on the European Commission’s appointment of a new Secretary-General
  • Antradienis, 2018, Gegužės 8
    • Korespondencija -
      Reply from the European Commission to the European Ombudsman's recommendations concerning its handling of post-mandate employment of former Commissioners, a former Commission President and the role of its Ethics Committee (Joint inquiry into complaints 194/2017/EA, 334/2017/EA, and 543/2017/EA)
  • Trečiadienis, 2018, Balandžio 25
    • Pradėta byla -
      Accessibility for visually impaired candidates of competitions organised by the European Personnel Selection Office
    • Pradėta byla -
      Alleged failure of the European Commission to ensure an impartial and transparent selection process of experts for a working group of the Scientific Committee on Health and Environmental and Emerging Risks (SCHEER)